MEAL Officer-Pattani Office (Monitoring, Evaluation, Accountability, and Learning)

TITLE: MEAL Officer-Pattani Office (Monitoring, Evaluation, Accountability, and Learning)

CONTRACT TYPE: National

TEAM/PROGRAMME: MEAL, SPDQI

LOCATION: Pattani Field Office

CONTRACT LENGTH: Fixed term

ROLE PURPOSE:

The MEAL Officer will assist the MEAL Technical Expert in implementing a Monitoring, Evaluation, Accountability, and Learning System for Save the Children Thailand with a focus on supporting multiple projects in the Deep South of Thailand (while occasional assignments to support projects in another part of the country as appropriate and necessary). S/he will work closely with MEAL Technical Expert to implement high quality research & assessment, develop minimum standards, action trackers, and other MEAL tools for projects, and deliver capacity-building training/induction sessions for staff and partner organizations.

SCOPE OF ROLE:

Reports to: Pattani Senior Field Coordinator

Staff reporting to this post: None

Indirect Line: MEAL Technical Expert

Budget Responsibilities: None

Role Dimensions: Save the Children works in nine refugee camps, migrant communities in Mae Sot and Bangkok, and southern Thailand. The Thailand Country Office includes approximately 55 staff in the Bangkok office and two sub-offices in Mae Sot and Pattani.

KEY AREAS OF ACCOUNTABILITY:

Monitoring (50%)

• Monitor project progress and manage information systems effectively.
• Initiate and provide inputs on M&E plans and tools to ensure the program quality.
• Develop data collection formats and make use of the existing database system (e.g. COMMCARE and KOBO) in collaboration with the program/Operations team. Ensure tools are effective and designed properly.
• Supporting the Operations teams in designing the data collection process and carry out monitoring visit together with Operations team when relevant.
• Lead/support data analysis during the monitoring process.
• Design and set-up of the Project Indicator Performance Tracking Table (IPTT) and in PRIME system.
• Work with Program Implementation to validate/ triangulate the numbers reported in IPTT (e.g., verify number and source of data).
• Ensure that the information in the IPTTs are correctly transferred and updated into the PRIME system.
• Facilitate the Quality Benchmarks (QB) process with Operations team and Thematic Technical advisor include identify key activity and QB, review QB and provide input, use QB as part of monitoring visit (share responsibility), analysis and share result.
• Ensure that the key action points are fed into Action tracker and are being tracked by PI.
• Take part in Humanitarian respond as assign i.e. data collection for need assessment and Post Distribution Monitoring.

Evaluation and Research (10%)

A) External Assessment/Evaluation/Research

• Support Operations team in process of developing consultant TOR.
• Assist the REL Coordinator in reviewing and providing feedbacks for inception reports, methodologies and data collection tools.
• Support consultants on data collection process in the filed which might include co-design the data collection tools; review and validate data collected.

B) Internal assessment led by internal MEAL team:

• Assist in developing of TOR, including input on methodology, data collection tools, research questions, target groups, fieldwork planning.
• Conduct internal data collection, as able, or support outsourcing and training of enumerators.
• Assist in analyzing the collected data.
• Provide input for the report compilation and write-up.
• Prepare the findings presentation for the Program Implementation (PI) and Technical Experts (TEs) teams.

C) Assist the REL Coordinator in updating Assessment/Evaluation/Research pipeline

Accountability (20%)

• Represent as Country Accountability focal point.
• Maintain and update the Complaints and Feedback Mechanisms (CFM)’s SOPs including the guidance for establishing CFM, tools, process flow chart, etc. Promote the use (training) across the PIs and TEs.
• Support program coordinators to develop project standards and accountability approaches and material.
• Develop accountability tools (e.g., discussion guideline) as needed
• Complaints/concerns/feedback handling from beneficiaries though complaint and response mechanism on daily basis following SOPs.
• Analyze accountability cases of beneficiaries and provide regular learning reports to CMT.

Learning (10%)

• Track actions agreed in monitoring reports, using Action Trackers when appropriate; and work with the implementing teams to update the trackers monthly.
• Document key lessons from monitoring and evaluation reports; and share these widely to ensure adjustments are made to ongoing projects and new project designs.
• Facilitate lessons learned workshops for projects operating from Pattani office.
• Provide training to staff in Pattani on MEAL system and tool.
• Support partners to set up and develop monitoring mechanisms including data collection, data storage, and data analysis upon request.
• Build capacity of partners in all MEAL functions that are relevant e.g. monitoring, evaluation, accountability and learning and ensure that the partner’s system mirrors similar structure to the SCT’s MEAL standard

Cross Cutting/Overall Quality Control of Pattani project (10%)

• Support Ops team in review of donor report
• Support MEAL TE in proposal development process
• Support the Partnership Assessment in area of MEAL
• Represent MEAL Unit in award kick off and PPRM
• Support as needed by providing the necessary documents for MEAL processes.
• Support project evaluation and support documentation of learning. Provide close out checklist for MEAL relevant documents.
• Support the information consolidation for Country Annual Report and Country Program Quality Quarterly KPIs Report.

BEHAVIOURS (Values in Practice)

Accountability:

• holds self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values
• holds the team and partners accountable to deliver on their responsibilities – giving them the freedom to deliver in the best way they see fit, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved.

Ambition:

• sets ambitious and challenging goals for themselves and their team, takes responsibility for their own personal development and encourages their team to do the same
• widely shares their personal vision for Save the Children, engages and motivates others
• future orientated, thinks strategically and on a global scale.

Collaboration:

• builds and maintains effective relationships, with their team, colleagues, Members and external partners and supporters
• values diversity, sees it as a source of competitive strength
• approachable, good listener, easy to talk to.

Creativity:

• develops and encourages new and innovative solutions
• willing to take disciplined risks.

Integrity:

• honest, encourages openness and transparency; demonstrates highest levels of integrity

QUALIFICATIONS

• Graduate degree preferably with Social Science, Measurement and Evaluation, Education, Information Technology, Research and statistic fields
• 3-5 years of experience in Monitoring, Evaluation, Research or a related field

EXPERIENCE AND SKILLS

• Proficiency in MS Office, particularly Excel.
• Ability to use quantitative and qualitative data analysis software
• Knowledge and experience in Technology for Development (T4D) or IT
• Ability to present complex information in a succinct and compelling manner
• Proven knowledge and experience in assessment tools and research methodologies, both qualitative and quantitative
• Proficiency in Thai and English, with strong report writing skills in English
• Understanding of the Deep South and Southern Thailand context

Additional Job Responsibilities

The duties and responsibilities as set out above are not exhaustive and the role holder may be required to carry out additional duties within reasonableness of their level of skills and experience.

Equal Opportunities

The role holder is required to carry out the duties in accordance with the Save the Children Equal Opportunities and Diversity policies and procedures.

Child Safeguarding

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

Safeguarding Our Staff

The post holder is required to carry out the duties in accordance with the Save the Children anti-harassment policy.

Health and Safety

The role holder is required to carry out the duties in accordance with Save the Children Health and Safety policies and procedures.

Interested candidates should apply and submit a motivational letter, comprehensive CV, expected salary and details of at least 3 referees via the following link;

APPLY HERE

Due to the volume of applications, only shortlisted candidates will be contacted.

“We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse”