Safety and Wellness Manager

SCOPE OF WORK:

The Safety & Wellness Manager is responsible for administering, managing, and over-all growth of IRC Wichita’s Safety & Wellness (S&W) program. They look over the overall program quality, management and development, financial management, data management and reporting, compliance, and community outreach and representation. They will provide leadership, support, and ongoing supervision to advance objectives within the Safety, Health, and Power focus areas of the IRC Wichita’s Strategic Action Plan. The program currently focuses on mental health and psychosocial support, comprehensive case management, and systems navigation for a variety of vulnerable populations including refugees, asylum seekers, victims of crime, LGBTQIA+ individuals, and those experiencing emotional distress. The work is carried out in close coordination with a multidisciplinary team of service providers within the IRC and the local community, and with technical assistance from technical advisors at IRC’s Headquarters.

RESPONSIBILITIES:

Major responsibilities include, but are not limited to, the following:

Program Design, Development and Management

• Support the S&W team in developing and delivering community-based programming for immigrant populations, by connecting to and activating traditional healing networks, using existing community support systems, building on client strengths and assets, and tapping into other community resources complemented by IRC resources and curriculum.
• Contribute to the design of evidenced based, client centered and trauma informed programming that is in alignment with IRC’s Outcomes to Evidence framework
• Assure delivery of high-quality services in accordance with goals and results outlined in funder agreements; Identify gaps in services and address through internal and external capacity building
• Responsible for identifying grant opportunities, drafting proposals to secure funding for S&W Programs, managing existing grants and working closely with donors that make the S&W team’s work possible. Actively co-facilitate and support grant opening, grant review, and grant closing meetings, and lead all aspects of grant cycle, including developing/implementing monitoring & evaluation plans.
• Ensure timely preparation and submission of program reports to the IRC Wichita’s Deputy Director, IRC’s Headquarters, and relevant donors.

Supervision and Coaching

• Provide mentorship, support and routine supervision S&W program staff and the Social Work Internship Placement Program, set clear performance expectations and goals, give regular feedback, address performance concerns, lead disciplinary actions, help prioritize workloads, help troubleshoot challenges, and maintain appropriate professional development plans.
• Promote and develop a high functioning, collaborative team and ensure effective integration of internships and volunteers within programs; collaborate with other IRC program areas as appropriate to ensure client-centered service.

Monitoring, Evaluation and Program Quality

• Guide S&W staff in conceptualizing, implementing, monitoring, and evaluating interventions and programs that are evidence-based, responsive to client needs and relevant to the IRC’s strategic commitments.
• Be responsible for the selection and use of appropriate assessment tools.
• Supervise and/or conduct regular internal case file reviews (paper and electronic) to ensure compliance with IRC policies as well as any donor requirements.
• Collaborate with IRC HQ technical advisors on women’s protection and empowerment, and mental health and psychosocial support. Lead local efforts to design and implement safety and wellness interventions that are evidence-based and/or evidence-generating.
• Supervise accurate and timely program data entry into donor and IRC required databases.

Community Partnerships and Capacity Building

• Coordinate outreach activities into local communities and partner organizations to promote awareness of available S&W programming for refugees, asylum seeking families, and other populations.
• Develop and strengthen partnerships with local mental health, healthcare, social services, domestic violence, and other providers, offering technical guidance, mentoring and support that contributes to their capacity to provide appropriate, trauma-informed services to clients and increase clients’ access to the services offered by mainstream providers.
• Identify and respond to needs for targeted training and professional development among the team.

Additional Duties

• Participate in all program meetings, staff development activities, and fully engage as a member of the team;
• Adhere to relevant professional and ethical standards, including the IRC Way, and client confidentiality.
• Align with all policies, procedures, and protocols of the agency.

JOB REQUIREMENTS:

Education:

• Master’s degree in social work required.
• Licensure in the State of Kansas required.

Work Experience:

• At least five years of relevant work experience in Social Service, Mental Health, or international development fields leading complex programs targeting refugee, immigrant, displaced, underserved, and/or low-income populations.
• Prior supervisory experience strongly preferred.
• Experience working in a diverse setting, and with refugee and immigrant populations strongly preferred.

Demonstrated Skills and Competencies:

• Well-developed understanding of community integration, resettlement, psychosocial support, mental health, and forced migration-related trauma.
• Multi-cultural experience and proven ability to communicate well with people of varied backgrounds and support others in coping with stressful situations.
• Deep understanding of contemporary race and gender issues as they relate to refugee resettlement.
• Consistent track record in client centered design, grant writing and development, grant management, grant reporting, fiscal management, and program development is required.
• Fluency in written and spoken English; Proficiency in another language strongly preferred.
• Demonstrated ability to develop and cultivate partnerships in furtherance of program development goals.
• Must have a valid driver’s license, access to personal, insured vehicle, and ability to travel in and around the local community frequently.

Work Environment:

• A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.
• May require occasional weekend and/or evening work.
• Ability and willingness to be on-call to support staff responding to crisis situations.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: The IRC offers a comprehensive and highly competitive set of benefits. All US employees are eligible for sick time, a 403b retirement savings plans: up to 4.5% immediately vested matching contribution, plus an 3-7% additional IRC contribution, and an Employee Assistance Program which is available to our staff and their families to support in times of crisis and mental health struggles.

In addition, full-time employees are eligible for 10 US paid holidays, 20-25 paid time off days, disability & life insurance, medical, dental, and vision insurance (employee contribution starting at $135, $7, and $5 per month respectively) and FSA for healthcare, childcare, and commuter costs. Part-time employees are eligible for a proportionate amount of paid time off. These additional benefits apply to employees who work at least 6 months within a 12 month time period.