Communications, Engagement and Knowledge Management Assistant – PIEMA

Organization

• Pacific Community

  Posted18 Jan 2024  Closing date4 Feb 2024

Description

The Pacific Community (SPC) is the principal scientific and technical organisation in the Pacific region, supporting development since 1947. We are an international development organisation owned and governed by our 27 country and territory members. In pursuit of sustainable development to benefit Pacific people, our organisation works across more than 25 sectors. We are known for our knowledge and innovation in such areas as fisheries science, public health surveillance, geoscience, and conservation of plant genetic resources for food and agriculture.

The Geoscience Energy and Maritime (GEM) Division provides advice, technical assistance, research and training support to Pacific Island countries and territories (PICTs). There are three (3) areas of scientific programming and two areas of focus within this division:

1. Oceans and Maritime Programme (OMP) – assists member countries with services that provide applied ocean science and knowledge for evidence-based policy-making and technical solutions for improved ocean and maritime governance, management, and capacity development.
2. Georesources and Energy Programme (GEP) – assists member countries by applying technical knowledge in the areas of geoscience and sustainable energy use.
3. Disaster and Community Resilience Programme (DCRP) – assists member countries to demonstrate strengthened resilience through integrated action on disaster risk management, climate change adaptation, natural resource management and increased access to water and sanitation.

The role –Communications, Engagement and Knowledge Management Assistant – PIEMA will support the Pacific Islands Emergency Management Alliance (PIEMA) Project by assisting with communications, engagement activities, and knowledge management to ensure effective dissemination of information, engagement with stakeholders, and efficient knowledge sharing within the program.

The key responsibilities of the role include:

Maintaining PIEMA visibility both internally and externally

• Support the development of PIEMA’s communication plan to support program implementation.
• Develop and/or collect PIEMA related photos, videos and stories from across the 14 countries under the program scope and maintain storage of these in the PIEMA SharePoint.
• Draft press releases in accordance with donor and SPC requirements.
• Contribute to PIEMA results framework and other Monitoring, Evaluation, Research and Learning (MERL), and progress reporting.

Building and maintaining stakeholder relations

• Support the development of PIEMA engagement strategy to support program implementation.
• Build and maintain working relationships with SPC and PIEMA member communications, information and knowledge management officers.
• Maintain and update PIEMA’s contact and distributions lists including their accessibility in the PIEMA SharePoint.
• Contribute to maintaining and updating PIEMA training and meeting (and other such activities) database including registration of participants for PIEMA online courses.

Management of information and learning products

• Contribute to the development and maintenance of PIEMA knowledge management framework.
• Collect and file PIEMA (and other relevant) information and knowledge products, both in print and electronic format, ensuring their accessibility to both internal and external stakeholders.
• Contribute to improving PIEMA’s internal and external systems for sharing information and knowledge management products.
• Contribute to PIEMA’s MERL and progress reporting activities using PIEMA information and knowledge products.

For a more detailed account of the key responsibilities, please refer to the online job description.

Key selection criteria

Qualifications

• Diploma (and/or equivalent work experience) in journalism, media, information or knowledge management or communications, or a related discipline.

Technical expertise

• Minimum of 4 years working in a professional capacity in the communications, information and knowledge management field.
• Proficiency with Microsoft Office, SharePoint, Social Media platforms and other information, communications and knowledge management tools and systems.
• Experience providing quality assurance for formal program documents.
• Ability to proactively respond to ad-hoc requests related to communication, information and knowledge management products.

Language skills

• Excellent English communication skills (oral and written).

Interpersonal skills and cultural awareness

• Ability to work in a multicultural, inclusive and equitable environment.

Salary, terms and conditions

Contract Duration – 3 years – subject to renewal depending on funding and performance.

Remuneration– The Communications, Engagement and Knowledge Management Assistant is a band 7 position in SPC’s 2024 salary scale, with a commencing taxable salary range of FJD 2,287-2,859 per month, plus local staff benefits. An offer of appointment for an initial contract will normally be made in the lower half of this range, with due consideration given to experience and qualifications. Progression within the salary scale will be based on annual performance reviews.

Recruitment principles –SPC’s recruitment is based on merit and fairness, and candidates are competing in a selection process that is fair, transparent, and non-discriminatory. SPC is an equal-opportunity employer, and is committed to cultural and gender diversity, including bilingualism, and will seek to attract and appoint candidates who respect these values. Due attention is given to gender equity and the maintenance of strong representation from Pacific Island professionals. If two interviewed candidates are ranked equal by the selection panel, preference will be given to the Pacific Islander.

Applicants will be assured of complete confidentiality in line with SPC’s Privacy Policy.

How to apply

Application procedure

Closing Date – Sunday 4th February 2024 at 11:59pm (Fiji time)

Job Reference: JM000554

Applicants must apply online at http://careers.spc.int/

Hard copies of applications will not be accepted.

For your application to be considered, you must provide us with:

• an updated resume with contact details for three professional referees
• a cover letter detailing your skills, experience and interest in this position
• responses to all screening questions

Your application will be considered incomplete and will not be reviewed at shortlisting stage if all the above documents are not provided. Applicants should not attach copies of qualifications or letters of reference. Please ensure your documents are in Microsoft Word or Adobe PDF format.

Only Fijian citizens are eligible to apply for this role.

SPC does not charge a fee to consider your application and will never ask for your banking or financial information during the recruitment process.

Screening Questions (maximum of 2,000 characters per question):

1. How do you ensure effective communication in a multicultural and multilingual environment, such as the Pacific region?
2. How do you approach building and maintaining relationships with key partners and stakeholders to enhance organisational objectives?
3. How do you ensure the capture, sharing, and utilisation of knowledge within a geographically dispersed and culturally diverse organisation like SPC?